March 17, 2020

Bankers Association issues new guidelines for the public to follow while conducting transactions

By Newsroom

The Bankers Association of Trinidad & Tobago (BATT) has issued some guidelines for the public to follow when conducting transactions at bank branches around the country. The following measures are from a statement that BATT issued:

“The public is therefore advised of the following safeguard measures to protect the health and safety of customers, staff and community:

  • The banks will be observing social distancing practices as advised by health care officials. As such, banks may manage the number of customers being serviced in the banking halls at any one time.
  • Banks encourage customers who are displaying flu-like symptoms to avoid visiting the banking halls or bringing children to the banking halls
  • If you must visit a Branch, you should avoid physical contact with persons and limit your contact with surfaces within the public spaces.
  • Reduce your in-branch transactions and utilize digital and electronic channels
  • Bank online or via telephone by contacting your Bank’s Call Center
  • Use your Bank’s conveniently located ATM machines
  • Customers are encouraged to use their debit and credit cards when making transactions, thereby minimizing the handling of cash.
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