Caribbean Airlines says that it is continuing to monitor the situation regarding the COVID-19 virus. The airline stated in a media release that they are committed to the health and safety of both its crewmembers and customers, and is working directly with health and security officials as well as industry leaders to keep updated and to ensure that best practice is followed.

“The airline is working steadfastly to make sure it is well prepared. Already, the airline has put in place measures which include:
• Placing special safety kits on board all aircraft and at offices
• Monitoring the air quality in its aircraft cabins
• Continuing to ensure compliance with aircraft cleaning procedures, ensuring that
all aircraft are properly sanitised at all ports
• Equipping employees with international guidelines on how to deal with any
suspected cases of COVID-19
• Activating a special response team to monitor the situation in real time
• Promoting frequent handwashing practices amongst its crewmembers and
passengers

They also stated that they are permitting persons travelling on Caribbean Airlines with onward connections to/from mainland China, Iran, Italy, Japan, South Korea and Singapore to rebook the Caribbean Airlines travel segment without change fees, subject to conditions.