March 19, 2020

T&TEC will defer disconnections for some customers

By Newsroom

T&TEC will defer payments for some customers who are due for disconnection as they try to help alleviate the social and economic impact of the Covid-19 virus.

In a statement they said: “T&TEC immediately increased the qualifying limit for disconnections as a result of non- payment. This will have a direct impact on customers who are most likely to be experiencing financial vulnerability at this time. Specifically, 87 percent of residential customers who were due for disconnection have been deferred.

Never the less, the Commission has kept service centers open to allow customers to pay bills only. This is in addition to the other options that are available, including the Commission’s website, independent bill payment places and Commercial Banks.”

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