The Water and Sewerage Authority has advised that customers at the extremities and elevated areas of Valencia, who have been impacted by a cutback in production at the Hollis Water Treatment Plant and Quare Booster Station, due to below-normal rainfall over the past four months, that every effort is being made to deliver a pipe borne supply over this coming week.

The areas include San Pablo, San Pedro, Mora, Clarance Trace, Cumaca Road, Casuarina Boulevard and environs.

The Authority is currently undertaking several initiatives to achieve this, which include: increasing production at the Hollis Water Treatment Plant, in keeping with recent rainfall within the Hollis catchment that has led to an increase in the storage capacity at the reservoir, from approximately 42 to 48 percent.

Apart from this, there has also been an increase in flows in the Quare River, which similarly allows for increased production at this facility. These two developments combined with other adjustments along the distribution system, are expected to provide the additional water and pressures required to reach the above-mentioned areas with a pipe-borne supply in the coming days.

In the interim, the Authority will continue to utilize its truck-borne service to supplement the supply to affected customers. This can be requested through the following self-service options:

• WASA Services App available via the Play Store or Apple store; or
• Customer Portal available on the Authority’s website: www.wasa.gov.tt.
Alternatively, customers requiring direct assistance or further information can contact WASA’s Customer Call Centre toll free at 800-4420/4426.